Refund & Cancellation Policy

This Refund & Cancellation Policy explains when registration fees for events on K3 Athleisure & Fitness Co. (a brand operated by Flame Legends, Proprietor: Nalini Vijay Kakade) are and are not refundable. By registering for an event and completing payment, you agree to this policy.

If an event is cancelled by the organizer and the organizer determines that registration fees are refundable, eligible participants will be notified through the registered email address, mobile number, or other available communication channels.

In case an event is cancelled, the applicable registration amount will be refunded according to the refund process communicated by the organizer. Refunds will generally be processed to the original payment method used for the transaction. The time taken for the amount to reflect in the customer's bank account, card, UPI account, or other payment instrument may depend on the payment gateway, issuing bank, card network, or payment service provider.

Event registrations are non-refundable once successfully completed. If a participant changes their mind, is unable to attend the event, has a personal scheduling conflict, is travelling or unavailable on the event date, does not attend the event, misses the reporting or start time, fails to collect their bib, provides incorrect registration information, or is unable to participate due to personal reasons, the registration fee will generally not be refunded.

Refunds will only be provided in accordance with this Refund & Cancellation Policy or where required by applicable law.

Participants are responsible for checking their registration details before making payment. If the same participant accidentally completes multiple registrations for the same event, the duplicate registration will not automatically qualify for a refund. Any exception will be considered solely at the discretion of the event organizer.

If a payment fails but the amount is debited from your bank account or payment instrument, the transaction will be subject to reconciliation with the payment gateway and/or relevant financial institution. If the registration is not successfully confirmed, the amount may be automatically reversed/refunded by the payment service provider or processed by us after reconciliation, as applicable.

If a participant is charged more than once for the same registration due to a technical or payment-processing issue, the duplicate transaction will be reviewed and, where confirmed, the applicable duplicate amount will be refunded. Customers should retain their payment transaction ID, order ID, UTR/reference number, or other payment confirmation details when contacting support.

Where a refund is approved under this policy:

1. The refund will normally be initiated to the original payment method.
2. The refund will be processed after verification of the applicable transaction.
3. The time required for the refund to appear in the customer's account may vary depending on the payment gateway, bank, card issuer, UPI provider, or other financial institution.
4. Customers may be required to provide transaction details to assist with refund verification.
5. Payment gateway charges, processing charges, or other transaction-related charges may be treated in accordance with the applicable transaction and refund terms, subject to applicable law.

We may update this Refund & Cancellation Policy from time to time to reflect changes in our services, business practices, or applicable laws. The updated version will be published on the Website with the revised Last Updated date.

For questions relating to refunds, cancellations, or payments, please contact:

K3 Athleisure & Fitness Co.

A brand operated by Flame Legends (Proprietor: Nalini Vijay Kakade)

GSTIN: 27FWKPK8183F1ZZ

Email: nalinikakade77@gmail.com

Phone: 9146536950

Address: Flat no 5, Kashmira Apartment, CTS No 4235, Bhoir Colony, Chinchwad, Pimpri Chinchwad, Pune, Maharashtra - 411033

For payment-related disputes, customers may be requested to provide the transaction/order ID, payment reference number, registered mobile number, registered email address, and relevant transaction details.